Bank to open pop-up branch after campaign to save local services
The TSB bowed to public pressure and agreed to open a pop-up banking service in Anstruther.
Locals launched a campaign last year after the bank announced it was closing its branch in Anstruther – the last remaining bank in eastern Neuk.
More than 400 people have signed a petition calling for rethinking.
And there was joy on Tuesday when the TSB finally agreed to launch a mobile counseling service based at Anstruther town hall.
The move follows a series of meetings with Liberal Democrat politicians, who campaigned for local banking centers in a bid to maintain vital services in communities that have lost their branches.
Anstruther was one of seven Fife branches due to close last month.
This loss was a devastating blow to the elderly residents in particular.
Wendy Chamberlain MP.
The new service will be operational this week.
North East Fife MP Wendy Chamberlain welcomed the announcement.
She said the loss of East Neuk service had been a big blow to seniors in particular.
“I am delighted that those who rely on in-person services can still access them regularly at Anstruther,” she said.
“The Anstruther TSB branch was the last remaining bank in East Neuk, after the RBS closed in 2017.
“This loss has been a devastating blow to senior residents in particular, who still rely heavily on in-person services.
“I am happy that the TSB recognized this and worked constructively with us to provide this service for the city.
Services at the heart of communities
Willie Rennie, Liberal Democrat candidate in the upcoming Scottish Parliament elections, also welcomed the news.
We know that access to banking services and cash remains important for many customers. “
Carol Anderson, BST.
“These services are at the heart of most communities and maintaining their presence is a way to support those who still depend on them,” he said.
“As we come out of the pandemic, we need to focus on recovery.
“It is only by putting local communities first that we can ensure that our local communities thrive.”
TSB branch manager Carol Anderson acknowledged that in-person banking is still important to many.
“Although we have seen a significant increase in the number of customers using digital banking, we know that access to banking services and cash remains important for many customers and we are always looking for innovative and inclusive ways for them. help, ”she said.
“Contextual service will help our customers in areas of the country where it takes longer to get to a branch.”
Testing of new banking hubs
The news about the Anstruther TSB comes as new ways to improve access to cash have been launched across the UK.
Collaboration between the Post Office and Main Street banks is one of a number of pilot initiatives.
Community cash access pilot projects respond to concerns about bank closures.
The new hubs will offer basic banking services and cash withdrawals and deposits through a post-managed kiosk.
They will also enable face-to-face banking services, provided by the banks that have the most customers in each region.
The trials will take place in a number of regions, including two in Scotland – Falkirk and South Lanarkshire.